Privacy, in plain English

What we collect

This includes your dispute type, tenancy dates, rent figures, what happened, and the documents you say you have. Saving a case requires your full name, email address and mobile number. Clerk manages sign-in and links new cases to your account. Older cases may use private return links.

Why we use it

We use your information to prepare your customised case report, keep your case available for you, and send updates you have opted into. We do not sell your information or use your saved case email for unrelated marketing.

Automated processing and service providers

Reports and drafts are AI-generated using Anthropic models through Replit. Your submitted case details are processed to produce those outputs. Replit hosts the service and stores cases; Clerk handles authentication, and Google reCAPTCHA helps prevent abuse. Processing may take place outside the UAE. Do not submit unnecessary sensitive information. Outputs can be wrong and must be checked before you rely on them.

When analytics is enabled, page visits and interaction events help us understand service use. Our custom events do not include your name, contact details, tenancy answers or case identifiers. Authentication uses cookies to maintain your session.

A clear limit

Rent Resolver is an informational tool, not a law firm. A customised case report is not legal advice, does not create a lawyer-client relationship, and is not legal representation before the Dubai Rental Disputes Centre or any other authority. For advice about your specific rights or a hearing, speak with a qualified UAE lawyer or authorised legal professional.

Questions or support

For support or questions about your personal information, email support@rentresolver.com. You can also use this address to request access, correction or deletion of your case information. Include your case reference if you have one, but do not send passwords or unnecessary sensitive documents.